Frequently Ask's Questions
DO YOU WARRANTY YOUR ITEMS?
DO YOU WARRANTY YOUR ITEMS?
Wolf Claw is an authorized dealer for nearly all manufacturers, and every item purchased comes with a full manufacturer’s warranty. If you ever encounter an issue with a product bought from us, we're here to assist! Customer satisfaction is our highest priority, and we truly value your business.
HOW DO I COMBINE SHIPPING?
HOW DO I COMBINE SHIPPING?
We’d love to hear from you! Reach out with any questions, concerns, or feedback, and we’ll respond within 48 hours. Please note that inquiries submitted on Fridays will be answered by the following Monday, though we may get back to you sooner.
WHERE'S MY ORDER? I CAN'T SEEM TO TRACK THE PACKAGE.
WHERE'S MY ORDER? I CAN'T SEEM TO TRACK THE PACKAGE.
We currently offer shipping to the United States, Canada, Australia, and the UK. For inquiries about shipping to other destinations, please feel free to contact us.
CAN YOU TIP SHAFTS TO MY SPECS BEFORE YOU SHIP THEM OUT?
CAN YOU TIP SHAFTS TO MY SPECS BEFORE YOU SHIP THEM OUT?
Standard shipping typically takes 3-5 days. Next-day shipping is available for all domestic orders at an additional cost. International shipping times vary based on the product and destination and will be estimated at checkout.
WHAT IS “PLAYING LENGTH”?
WHAT IS “PLAYING LENGTH”?
Items can be returned within 30 days of receiving your order. They must be in the original condition—unworn, unused, with tags attached, and accompanied by all original packaging.
DO YOU HAVE DISCOUNT CODES I CAN USE?
DO YOU HAVE DISCOUNT CODES I CAN USE?
Refunds are processed within 7 days of receiving the returned item(s).
CAN I CALL OR EMAIL TO GET A RECOMMENDATION ON A SHAFT?
CAN I CALL OR EMAIL TO GET A RECOMMENDATION ON A SHAFT?
Provide a detailed response here to fully assist your customers and address their questions.